Acceptable use policy - REM Platforms

This policy sets out what may not be done with REM Platforms. It applies to everyone using the service, and it exists to protect other customers as much as us.

Never

Attempt to gain unauthorised access to any system, account or data
Run denial-of-service attacks, or scan and probe infrastructure you do not own
Send spam, or harvest contact details for it
Upload malware, or use the platform to distribute it
Build tooling whose purpose is surveillance of individuals without their consent
Generate material that sexualises minors, incites violence, or impersonates a real person or organisation in order to deceive

Automated and agent use

Agents acting on your behalf are your responsibility. Rate limits apply to them exactly as they do to a person, and an agent that circumvents a limit is treated as a breach by you.

Reporting abuse

Tell us at support@remplatforms.com. Include enough detail for us to reproduce what you saw.

What we do about it

Depending on severity we may contact you, throttle the account, suspend it, or end the agreement. Where there is an immediate risk to others we act first and explain afterwards.

This policy sets out what may not be done with REM Platforms. It applies to everyone using the service, and it exists to protect other customers as much as us.

Never

Attempt to gain unauthorised access to any system, account or data
Run denial-of-service attacks, or scan and probe infrastructure you do not own
Send spam, or harvest contact details for it
Upload malware, or use the platform to distribute it
Build tooling whose purpose is surveillance of individuals without their consent
Generate material that sexualises minors, incites violence, or impersonates a real person or organisation in order to deceive

Automated and agent use

Agents acting on your behalf are your responsibility. Rate limits apply to them exactly as they do to a person, and an agent that circumvents a limit is treated as a breach by you.

Reporting abuse

Tell us at support@remplatforms.com. Include enough detail for us to reproduce what you saw.

What we do about it

Depending on severity we may contact you, throttle the account, suspend it, or end the agreement. Where there is an immediate risk to others we act first and explain afterwards.